x000 is committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, how it is used and your rights regarding that data. We encourage you to read it in full before registering an account.
Last Updated: January 2026x000 collects only the personal data strictly necessary for account operation, identity verification, payment processing and legal compliance. We do not collect information we do not have a clear, documented purpose for.
Your personal data is never sold, rented or traded to third-party marketing companies. Sharing with service providers is limited to what is operationally necessary and governed by strict data-processing agreements.
You have the right to access, correct, export and request deletion of your personal data held by x000, subject to legal retention obligations. Submit a data request at any time via [email protected].
All personal data is stored on servers with appropriate technical and organisational security measures, including encryption at rest and in transit. Access is restricted to authorised personnel on a strict need-to-know basis.
x000 uses cookies for session management, security, platform analytics and personalisation. Strictly necessary cookies cannot be disabled. Optional cookies may be managed through your browser settings or our cookie preference controls.
We retain personal data only for as long as necessary for its stated purpose or as required by applicable legal and regulatory obligations. Once a retention period expires, data is securely deleted or anonymised.
This Privacy Policy ("Policy") is published by the operator of x000 ("x000", "we", "us", "our"), accessible at x000.cam. It describes how x000 collects, processes, stores, uses, shares and protects personal data in connection with the use of the x000 platform, including all associated website features, account services, payment functionality, customer support channels and promotional communications.
This Policy applies to all registered users ("User", "Player", "you") and visitors of x000.cam, regardless of the device or network used to access the Platform. It should be read alongside our Terms & Conditions, which govern the overall use of x000 services, and our Responsible Gambling Policy.
By creating an account, accessing the Platform or otherwise engaging with x000 services, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not accept the terms of this Policy, you should not use the x000 Platform.
Notice for Pakistani Users: x000 does not claim to be licensed, approved or regulated by the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan (SBP) or any provincial authority of Pakistan. This Policy is not a representation that data processing under it complies with any specific Pakistani data-protection legislation. Pakistani users are encouraged to seek independent legal advice regarding their data rights under applicable local law.
The following definitions apply throughout this Privacy Policy:
x000 collects Personal Data through multiple channels in the course of operating the Platform. The categories of data collected, their sources and purposes are summarised below.
| Data Category | Examples | Collection Trigger |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, gender | Account registration and KYC verification |
| Contact Data | Email address, phone number, residential address | Account registration, support communications |
| Identity Document Data | National ID number, passport number, document images | KYC verification prior to withdrawal processing |
| Financial Data | Payment method details, transaction history, deposit/withdrawal amounts in PKR | Deposit, withdrawal and cashier activity |
| Account Activity Data | Login times, game history, bet records, session duration | Platform use — generated automatically |
| Technical Data | IP address, device type, browser, operating system, location data | Platform access — generated automatically |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Support interactions and feedback channels |
| Marketing Preferences | Opt-in/opt-out status for promotional communications | Account settings and marketing subscription management |
x000 does not intentionally collect Sensitive Personal Data beyond what is required for identity verification and AML/responsible gambling compliance. Where such data is provided voluntarily (for example, a self-exclusion request citing mental health reasons), it is handled with heightened security and access controls.
x000 processes Personal Data on the following legal bases, each of which is documented for each processing activity:
Processing required to perform the contract between x000 and the User — including account creation, identity verification, transaction processing and customer support. Without this processing, x000 cannot deliver its services.
Processing required to comply with applicable legal and regulatory obligations, including anti-money laundering (AML) laws, know-your-customer (KYC) requirements, financial record-keeping obligations and responsible gambling mandates imposed by the operator's license jurisdiction.
Processing necessary for the legitimate interests of x000 where those interests are not overridden by your rights and interests — including fraud prevention, platform security, abuse detection, service improvement and internal analytics. x000 conducts a balancing assessment before relying on this basis.
Where processing is based on your freely given, specific, informed and unambiguous consent — such as marketing communications, optional analytics cookies and certain profiling activities. You may withdraw consent at any time without detriment, by contacting [email protected] or adjusting your account preferences.
x000 uses collected Personal Data for the following purposes:
x000 does not sell, rent or trade your Personal Data to any third party. Sharing of Personal Data is strictly limited to the following categories of recipients and circumstances:
x000 engages third-party service providers to assist with platform operations, including KYC verification providers, payment processing infrastructure, cloud hosting and server management, customer support technology platforms, fraud detection services, and email communication tools. All service providers are bound by data-processing agreements that restrict their use of Personal Data to the specified service and prohibit independent use or further disclosure.
x000 may be required to disclose Personal Data to regulators, law enforcement agencies, courts or other public authorities where required or permitted by applicable law — including in response to lawful requests, court orders, or obligations imposed by the operator's license jurisdiction. x000 will notify affected Users where legally permitted to do so.
In fulfilment of AML obligations, x000 may be required to report suspicious transaction activity to relevant financial intelligence units or regulators without notifying the affected User. This is a legal obligation that overrides standard notification procedures.
In the event of a merger, acquisition, asset sale or corporate restructuring involving x000 or its operator, Personal Data may be transferred to the acquiring or successor entity as part of that transaction. Users will be notified of any such transfer and any material changes to data-processing arrangements that result from it.
x000 never shares Personal Data for the benefit of third-party advertisers, data brokers or any commercial purpose beyond the operational categories described above.
Financial transactions on x000 are processed through third-party payment infrastructure providers. The handling of payment data is subject to the following:
x000 uses cookies and similar tracking technologies to operate, maintain and improve the Platform. The following cookie categories are used:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens, fraud prevention. These are essential for the Platform to function. | No — essential to function |
| Functional | Language preferences, lobby layout memory, responsible gambling settings persistence. | Yes — via browser settings |
| Analytics | Anonymised or aggregated usage statistics to understand how the Platform is navigated and which features are used most. No personal profiling for marketing purposes. | Yes — via cookie preferences |
| Marketing / Personalisation | Personalised promotional content and game recommendations based on your platform activity, where you have consented. | Yes — consent-based only |
You may manage cookie settings through your browser's privacy controls. Disabling functional or analytics cookies may affect certain Platform features. Disabling strictly necessary cookies will prevent the Platform from operating correctly.
x000 retains Personal Data only for as long as necessary to fulfil the purpose for which it was collected, or for as long as required by applicable legal and regulatory obligations. The following general retention guidelines apply:
Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised. Users may request early deletion under the right to erasure (Section 11), subject to legal retention obligations that may override individual deletion requests.
x000 implements appropriate technical and organisational security measures designed to protect Personal Data against unauthorised access, accidental loss, alteration, disclosure or destruction. Measures in place include:
No data transmission over the internet is completely secure. While x000 takes all reasonable precautions, we cannot guarantee absolute security of data transmitted to or from the Platform. You are responsible for maintaining the security of your own account credentials and for reporting suspected unauthorised access to [email protected] immediately.
Subject to applicable law and legal retention obligations, x000 recognises the following rights in relation to your Personal Data. To exercise any of these rights, contact us at [email protected] with your registered account details. We aim to respond to all verified data requests within 30 calendar days.
Request a copy of all Personal Data x000 holds about you, together with information about how it is processed and on what legal basis.
Request correction of inaccurate or incomplete Personal Data held about you. You may update some information directly via your account settings.
Request deletion of your Personal Data where it is no longer necessary, consent has been withdrawn or processing is unlawful — subject to legal retention obligations that may override this right.
Request temporary restriction of processing while the accuracy of your data or the lawfulness of processing is under review or dispute.
Request a copy of Personal Data you have provided to x000 in a structured, commonly used, machine-readable format for personal use or transfer to another platform.
Object to processing based on legitimate interests, including direct marketing. Where objection relates to marketing, x000 will honour it immediately without requiring justification.
x000 is strictly an adults-only Platform. We do not knowingly collect Personal Data from individuals under the age of 18 years, or the higher minimum age required by the operator's license jurisdiction. Age eligibility is verified during the KYC process prior to any withdrawal being authorised.
If x000 becomes aware that Personal Data has been collected from a minor without appropriate parental or guardian consent, that data will be deleted immediately and the associated account will be closed. If you have reason to believe that a minor has created an x000 account, please contact us at [email protected] immediately.
x000 and its service providers may process Personal Data in jurisdictions outside the country from which you access the Platform. Where Personal Data is transferred internationally, x000 takes steps to ensure that appropriate safeguards are in place, including data-processing agreements containing standard contractual clauses or equivalent transfer mechanisms recognised under applicable data protection law.
For Pakistani Users: Pakistan does not have a bilateral adequacy arrangement with the operator's license jurisdiction. Where your data is transferred internationally, it is protected by contractual safeguards as described above. x000 does not rely on Pakistani law to validate international data transfers.
x000 reserves the right to update or amend this Privacy Policy at any time to reflect changes in legal requirements, regulatory guidance, Platform features or data-processing practices. The "Last Updated" date at the top of this page indicates the most recent revision.
Where changes are material — for example, where a new category of data is collected or a new purpose for processing is introduced — x000 will notify affected Users by email or via an in-platform notification prior to the changes taking effect. Continued use of the Platform following notification constitutes acceptance of the revised Policy.
We recommend that you review this Policy periodically to remain informed of how x000 handles your Personal Data.
For any questions, concerns, data access requests or complaints regarding this Privacy Policy or x000's data-processing practices, please contact us using the details below. All data-related enquiries are handled by our designated privacy team.
Data Enquiries / Support: [email protected]
Subject Line: Please include "Privacy Request" and your registered username for faster routing.
Response Time: We aim to acknowledge all privacy requests within 5 business days and provide a substantive response within 30 calendar days. Complex requests may require additional time, in which case we will notify you of the extended timeline.
Support Languages: English and Urdu
If you are not satisfied with x000's response to a privacy complaint, you may have the right to escalate the matter to a relevant supervisory authority in the operator's license jurisdiction. x000 will provide information about the applicable supervisory authority upon request.
Now that you understand how x000 collects, uses and protects your Personal Data, explore the full platform or review our other policies for complete clarity before you begin.
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